All Help Topics > Subscribed to MailerPlex but still asking to subscribe
Subscribed to MailerPlex but still asking to subscribe
Sometimes PayPal doesn’t pass us the confirmation automatically after you pay. This happens in a very few cases. Someone from our team manually looks at these cases from the dashboard and updates the payment records. This process should take 5 mins to 4 hours. 100% of all payments made through PayPal has been processed successfully till date.
If this happened with your subscription, kindly wait for a few hours and this will be taken care of automatically. No action is needed from your side.